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Creating a New Mail Account

Here is a step by step guide showing you how to make a new mail account in Outlook Express in Windows.
  • Open Outlook Express.
  • From the Outlook Express Window, click onto the Tools menu and select Accounts.
  • From the Internet Account page, click onto the Add button on the top right and then select Mail.
  • Type in the Name that you want attached to your emails.
  • Click the Next button.
  • Check that you have a dot next to 'I already have an email address that I'd like to use'.
  • Type in your email address.
  • Click the Next button.
  • Check that 'My incoming mail server is a POP3 server'
  • Type in pop.[your domain] for the Incoming mail server.
  • Type in the name of your Outgoing mail server. This is provided by your Internet Service Provider (Telus, Shaw, etc)
  • Click the Next button.
  • Type in your username in the Account name box. This is usually, but not always, the same as the first part of your email address (before the '@').
  • Type in your password in the Password box.
  • If the password box is greyed out then put a tick in the Remember Password box so that you can type in your password.

    Please check that the username you type in is not in the wrong capitalization because usernames and passwords are case sensitive. The password you type in shows up as a bunch of stars to keep it private.

  • Click the Next button.
  • Almost done! Click the Finish button.
  • Close the Outlook Express Window. All done!
When you restart Outlook Express by you should be all set to use it for sending and receiving email.

Information for users with more than one Mail Account

When you send email it appears to come from which ever of the accounts is set as the default account.

To set your Default Mail Account.
  • Open Outlook Express and then from the Menubar click on Tools.
  • Click on Accounts.
  • Click onto the Account you want to set as the default account, then click on the Set as Default button.
The default account has the word Default in brackets in the Type column.

When you download your email you will download from all of the accounts at the same time, unless you use the Tools menu and Select each account individually in the Send and Receive submenu.
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